ACCESSIBILITY STATEMENT
Last updated: July 26, 2026
The Celestial Hours is committed to providing a website experience that is accessible and usable for as many people as reasonably possible, including people with disabilities.
1. OUR COMMITMENT
We work to improve the accessibility, clarity, navigation, and usability of thecelestialhours.com .
Accessibility is an ongoing process. We review and improve the website as our content, Shopify theme, applications, integrations, and services change.
2. ACCESSIBILITY GUIDANCE
We use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a reference point and accessibility goal when reviewing and improving the website.
This statement does not claim that the website has been formally certified, independently audited for full conformance, or that every page, feature, application, integration, or item of content meets every WCAG 2.1 Level AA success criterion at all times.
3. ONGOING ACCESSIBILITY EFFORTS
Our accessibility efforts may include reviewing and improving:
- Page structure and headings
- Keyboard navigation
- Text readability and colour contrast
- Alternative text for meaningful images
- Links, buttons, forms, and labels
- Focus visibility
- Navigation and checkout usability
- Compatibility with commonly used browsers and assistive technologies
4. POSSIBLE LIMITATIONS
Despite our efforts, some content or functionality may not yet be fully accessible. Accessibility issues may result from technical limitations, human error, newly added content, third-party applications, embedded services, platform changes, or features that we do not fully control.
Examples may include certain third-party review widgets, payment or checkout features, social-media content, external links, embedded tools, or application interfaces.
We do not guarantee that the website will be free from every accessibility barrier at all times, but we aim to review reported issues and make reasonable improvements where possible.
5. THIRD-PARTY SERVICES
The website uses third-party platforms and services, including Shopify and connected applications. Some third-party content or functionality is governed and maintained by its provider.
We encourage third-party providers to support accessible experiences, but we cannot guarantee the accessibility of services, websites, or content that we do not control.
6. REPORTING AN ACCESSIBILITY BARRIER
If you experience difficulty accessing any part of the website, contact us at:
Where possible, please include:
- The page address or URL
- A description of the barrier or difficulty
- The task or information you were trying to access
- Your browser and device
- The assistive technology used, if applicable
- Your preferred contact method
Please do not include sensitive personal information unless it is necessary for us to understand and address the issue.
7. OUR RESPONSE
We will review accessibility reports and aim to respond within a reasonable period.
Where reasonably possible, we will work to correct the barrier, provide the requested information in an alternative format, or offer another reasonable way to access the relevant product, service, content, or functionality.
The time and solution may depend on the nature of the issue, the technology involved, whether a third-party provider controls the feature, and the resources reasonably available to us.
8. CHANGES TO THIS STATEMENT
We may update this Accessibility Statement to reflect changes to the website, accessibility practices, technologies, standards, or legal requirements.
The latest version will be published on this page with a revised “Last updated” date.
9. CONTACT
Arturo González García
Trading as The Celestial Hours
NIF: 47708579R
Calle Antonio Floriano Cumbreño 8
10005 Cáceres, Spain
Email: contact@thecelestialhours.com
Website: thecelestialhours.com